Agile Service Development: Combining Adaptive Methods and by M. M. Lankhorst, W. P. M. Janssen, H. A. Proper (auth.),

By M. M. Lankhorst, W. P. M. Janssen, H. A. Proper (auth.), Marc Lankhorst (eds.)

Economies around the world have developed into being mostly service-oriented economies. Consumers now not simply need a printer or a automobile, they quite ask for a printing carrier or a mobility provider. additionally, service-oriented agencies more and more take advantage of new units, applied sciences and infrastructures. Agilityis the power to house such altering necessities and environments. Agile methods of operating embody swap as a favorable strength and harness it to the organization's aggressive advantage.

The process defined during this publication makes a speciality of the suggestion of a provider as a bit of performance that gives worth to its consumers. rather than exclusively agility within the context of process or software program improvement, agility is approached in a broader context. The authors illustrate 3 types of agility that may be present in an agile company: enterprise, approach and method agility. those 3 varieties of agility toughen one another and identify the basis for the agile firm. structure, styles, types, and all the most sensible practices in method improvement give a contribution to agile provider improvement and construction agile applications.

This e-book addresses audiences. at the one hand, it goals at agile and structure practitioners who're trying to find extra agile methods of operating in designing and development enterprise companies or who're drawn to extending and bettering their agile equipment through the use of versions and model-based architectures. nonetheless, it addresses scholars of (enterprise) structure and software program improvement or carrier technology classes, either in machine technological know-how and in enterprise administration.

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Nowadays, innovation and agility are both crucial competences for a sustainable business, albeit that they are often tackled separately. Innovation does not require agility, but agility can greatly leverage innovation capabilities. Agility does not come for free; you often need to make a considerable effort to create flexible organizations and IT systems, from renovating or replacing legacy systems to perhaps even changing the organizational culture. Hence, organizations need to choose where to focus their efforts in becoming more agile.

A service can be formalized under a contract. The service system can be subject to regulation, such as Basel II and III, Solvency II, etc. ), and their relations. All elements in the system can have requirements associated with them. 1. 4 Business Drivers for Agility 33 Service characteristics Service management Customer characteristics Customer segment Customer segment Customer segment Service Provider Fig. 2 Product and Service Dynamics The first possible driver for agility is product/service dynamics, that is, dynamics in the portfolio of products or services delivered to the customers.

No new requirements may be added during a sprint; this keeps the team focused, but is criticized by some as not being agile enough. Scrum identifies four basic types of meetings. The aforementioned daily standup or scrum; the sprint planning meeting, to decide upon the sprint backlog; the sprint review meeting, where the results from a sprint are reviewed; and the sprint retrospective, where the team reflects on what went well and what could be improved for the next sprint. The latter is very interesting, because this provides an explicit learning cycle, which is perhaps one of the main success factors of agile methods.

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