By Andrew Bolton
Inrecentyearsthere hasbeengrowingpressurefor consistentproduct caliber, and a necessity for firms to illustrate sound caliber administration practicesinorderto meet'DueDiligence' requisites of either laws and the standard insurance practices of consumers. It has turn into permitted that working to the necessities of the overseas usual for caliber administration - BS EN ISO 9001 is going far in the direction of assembly those wishes. the target of this booklet is to provide an explanation for the necessities of the traditional, to provide recommendation approximately attaining these requisites and to point what the assessors will search for at evaluate time. it will be significant that certification to the traditional is sought to help achievementofcompanyobjectivesandnotthe opposite, andofcourse the normal canapplyto organizationsand providers, justasmuch as to businesses. hence theword'company'inthe textshouldbe handled for that reason. lliustrative fabric hasbeen presentedunderthe brand of a fictiti ous corporation 'Quality foodstuff prone' - during this context QFS doesn't endure any courting whatever to any identically or equally named enterprise which can exist. Readers will locate it worthy to learn the publication with a duplicate of the traditional at hand, and are stronglyencouraged to learn the full textbeforetakingany steps topreparefor certificationtothe regular. Andrew Bolton Tunbridge Wells June 1996 ix Acknowledgements No publication of this nature might be written with out enough adventure andknowledge, and qualitymanagementinthe nutrition isboth a large and a deep topic. unavoidably and unavoidably one lives and learns from the wisdomand suggestion ofcolleaguesand pals. Ihave been privileged to paintings with many wonderful colleagues duringwhat has been ahappycareer, and to all ofthem, withinandwithoutUnilever, I take this chance to saythank you.
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Additional info for Quality management systems for the food industry : a guide to ISO 9001/2
Example text
However, most companies find it most straightforward to follow the order of the standard: 1. 2. 3. 4. 5. 6. 7. 8. 9. to. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Management responsibility Quality system Contract review Design control Document and data control Purchasing Control of customer-supplied product Product identification and traceability Process control Inspection and testing Control of inspection, measuring and test equipment Inspection and test status Control of nonconforming product Corrective and preventive action Handling, storage, packaging, preservation and delivery Control of quality records Internal quality audits Training Servicing Statistical techniques For example, the policy for management responsibility might read: Management responsibility The Managing Director, supported by the Responsible Manager - the Technical Manager - has overall responsibility, as detailed in Procedure no.
6. Supplier review - discuss problem suppliers and action to be taken. 7. Complaint review - discuss the major issues and corrective action. 8. Nonconforming product - discuss analysis of the causes and institute corrective and preventive action. Matters will be reported by exception and discussion should focus on major items, problem issues, preventive and corrective action, lack of resources, etc. If all is well, move to next item. These reviews must be minuted and the minutes retained nonnally for 3 years since they are a prime source of infonnation for the external assessors when they visit for assessment and for the sixmonthly surveillance (Chapter 12).
WE ARE PROUD of our achievements and our profitability and believe our ultimate responsibility is to continue to run a successful business with above average. sustainable growth. In support of the Business Aims and Philosophy, the Board have approved the Company Quality Policy which has the objective of: • defining the key quality attributes and standards that enhance the brands. and the authority for their establishment • ensuring observation of legal requirements • ensuring acceptable standards of safety are designed into all activities • ensuring acceptable standards of safety are achieved • aiming for continuous improvement in the consistency of quality and the economic elimination of defects.