By Stafford Beer
Provides the elemental ways underlying Stafford Beer's considering because the book of his first booklet in 1959. bargains with a philosophy of technology correct to administration and especially with the character of types. Demonstrates all significant issues via examples quoted of administration technology functions to and govt.
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Additional resources for Decision and Control: The Meaning of Operational Research and Management Cybernetics (Classic Beer Series)
Example text
However, there is more to come. If there is nothing within the A/B situation to indicate which is the better choice, then we should look outside the situation. This means attending to the question of vulnerability. To put it simply: where there is nothing to choose between machine tool A and machine tool B in any of the ways relevant to the product, it may be that A is made by a firm with a better reputation for delivering its products on time than the firm producing B. And so on. Page 9 This example should not mislead anyone to imagine, this early in the story, that scientific enquiry is appropriate to production decisions alone.
We have heard company directors boast of their ignorance of science, as if this automatically conferred a certificate of preoccupation with the higher things of life. So far so good. It happens, however, that during roughly the same period that we have been discussing, another intellectual revolution has occurred. This has concerned basic thinking about the nature of management and control. This particular revolution may at once be allied with the one earlier discussed. For one of the subsidiary features of the revolution in scientific thinking was the realization that science is basically concerned with investigating how and why things are as they are.
The mistaken idea that must be dispatched at this point is almost the opposite fallacy to the one already discussed. Just as there are people who believe that the scientist is a man with a gimmick (it might be Ohm's law, which is rather obviously inappropriate as a tool for helping managing directors), so there are people who think that science is no more than a synonym for coherence. K. word, meaning roughly the opposite of 'superstition'. It is one of Page 14 life's dear ironies that these two extremely different views are often held by the same person, but we will deal with the second outlook as if it were entirely distinct from the first.